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Rochelle Municipal Utilities

RMU News (177)

Outage Report: 1/16-9/16

Wednesday, 5 October 2016

Outage report 1 1 16 to 9 30 16 1

Superintendent of RMU Water/Water Reclamation Adam Lanning has announced that South Main Street from Veterans Parkway to Steam Plant Road is closed to through traffic effective immediately in order to complete the System 1 Sanitary Sewer Replacement project. It is expected that the street will be opened back up by approximately October 12th. Motorists are urged to pay special attention to the advance warning signage, posted detour routes, road closure barricades and other temporary traffic control devices in this area.

If you have any questions or concerns, please contact the RMU Customer Service office at 815-562-4155.

Water Line Insurance Program Available

Thursday, 1 September 2016

RMU is partnering with Service Line Warranties to offer customers a new water line repair insurance program. The program covers costs of repairing water lines on the homeowner’s property.

While our community spends a significant amount of money each year to upgrade our water and sewer systems, these upgrades do not address the water line located on private property. Homeowners can be responsible for thousands of dollars in repair costs for a broken or leaking water line on their property.

The insurance program, offered through Service Line Warranties of America provides repair coverage for your outside water line.

Beginning the week of September 6, RMU customers will receive a letter and registration form with details and instructions via mail. Customers may contact Service Line Warranties with questions at 1-855-535-7141.

The boil order for residents in the 300, 400 and 500 blocks of North 12th Street has been lifted.

The RMU Water Department will be replacing a fire hydrant located on N 12th St on Thursday, August 4, weather permitting. The water in the 300, 400, and 500 blocks of N 12th St will be off from approximately 9:00 am until 3:00 pm. As a result, residents in this area will also be under a boil order until water samples are satisfactory.

For any questions regarding water service, please contact RMU Customer Service at 815-562-4155.

Woolf Court Boil Order Lifted

Thursday, 28 July 2016

The boil order for residents in teh 300, 400 and 500 blocks of Woolf Court has been lifted.

The RMU Water Department will be replacing a fire hydrant located at the corner of 6th Street and Wolf Court on Wednesday July 27, weather permitting. The water in the 300, 400, and 500 blocks of Wolf Court will be off from approximately 9:00AM to 3:00PM. As a result, residents in this area will also be under a boil order until water samples are satisfactory.

For any questions regarding water service, please contact RMU Customer Service at 815-562-4155.

NPDES Permit Renewal

Monday, 18 July 2016

The publicly owned wastewater treatment facility for Rochelle discharges treated wastewater to the Kyte River. This is legally allowable under the blanket of a National Pollutant Discharge Elimination System (NPDES) permit and the permitting process is administered by the Illinois EPA. A NPDES permit specifies all of the conditions a wastewater facility must meet to discharge treated waste to a public water body. Rochelle is meeting all the conditions of the current NPDES permit. This permit must be renewed every 5 years and currently is up for renewal.

The process for renewing a permit starts with the municipality submitting an application outlining the operating data over the previous three years. The Illinois EPA reviews the application then issues a draft permit and is posted online for public comment for 30 days. After the 30 days if all interested parties agree to the conditions, they will issue a final draft for the wastewater facility to operate under.

Some key differences on this draft permit compared to the previous permit is the addition of a capacity management operations and maintenance plan followed by implementation. Submittal of a phosphorous optimization plan and implementation, a phosphorous feasibility study and more restrictive ammonia discharge limits. Meeting these new regulations will cost the treatment works time and money.

Nutrients in the waterways is a big debate in the Midwest down to the gulf of Mexico due to the negative impacts on the streams, rivers and eventually the Gulf. The new phosphorous regulations proposed on this draft I perceive as a precursor to a numeric discharge limit that would necessitate a treatment plant modification with project costs likely in the millions. The proposed plans on the current draft permit are unwarranted in my opinion since the Kyte River is not on a list of impaired streams issued by the Illinois EPA.

I anticipate the draft permit will be posted online July 15, 2016 at http://www.epa.illinois.gov/public-notices/npdes-notices/index.

The RMU Water Department will host an Electronics Recycling Drop-Off Day for Rochelle residents on Saturday July 30 from 8am-10am. Residents dropping off items will be required to show a photo ID

Acceptable items for drop-off include: televisions, monitors, printers, computers, fax machines, keyboards, electronic mice, VCRs, portable digital music players, video game consoles, small scale servers, scanners, digital converter boxes, cable and satellite receivers, and DVD players.

Alternate electronics recycling options include:

• Ogle County Solid Waste offers a drop-off location at 909 West Pines Road on the last Friday of each month. For details, call 815-732-4020.

• Ogle and Lee Counties typically host collection events in the spring and fall and alternate between locations in Dixon and Oregon. For details, call 815-732-4020.

• The City of Rochelle will host two collection events at the treatment plant each year for Rochelle residents only.

To reach the RMU Water Treatment Plant from Hwy 251, turn onto Lakeview Drive. From Lakeview Drive, turn left onto South 9th Street. Follow South 9th Street into the plant entrance.

RMU is partnering with Service Line Warranties to offer customers a new sewer line repair insurance program. The program covers costs of repairing sewer lines on the homeowner’s property.

While our community spends a significant amount of money each year to upgrade our water and sewer systems, these upgrades do not address the sewer line located on private property. Homeowners can be responsible for thousands of dollars in repair costs for a broken or leaking sewer line on their property.

The insurance program, offered through Service Line Warranties of America provides repair coverage for your outside sewer line, up to $4,000 per incident with no deductibles. The cost to participate in the program is $7.75 per month or $88 per year with an annual payment.

Beginning the week of May 23, RMU customers will receive a letter and registration form with details and instructions via mail. Customers may contact Service Line Warranties with questions at 1-855-535-7141.

Phase 1 of the electrical system infrastructure upgrade is currently in progress. Designated areas have received new wires, either overhead or underground. Within the next two weeks, some customers in the Sunset Terrace area will be switched to the new 15 kV system. They will experience a brief electrical outage as they are switched over. There should only be one outage per location.

We regret any inconvenience this may cause. However, the brief outages are necessary to convert our customers to the new system. We are continuing with the electrical system upgrade and will be switching more customers to the new system in the future. Further notices will be issued informing customers of outages in their areas.

If you have any questions, please call RMU Customer Service at 815-562-4155.

On April 13, 2016 Rochelle Municipal Utilities was notified that the level of radium sampled at one of the City’s four wells exceeded the maximum contaminant level. The maximum level for radium is 5PCI/L and our average for last year was 6PCI/L. The affected well is now offline and RMU will be considering different treatment options to remove the radium for future use.

Radium is a naturally occurring element and is commonly found in deep aquifer systems in northern Illinois. Many surrounding communities are removing radium from their water supply due to exceeding levels in the past.

Rochelle operates four wells and we are able to pump more water from the remaining three which are routinely tested.

Below is the official public notice and more detailed information on radium in water.

  pdf Offical Notice (59 KB)

pdf Radium Fact Sheet (215 KB)

RMU is warning customers about a possible telephone scam. The phone calls appear to be part of a scam designed to obtain personal information and/or money from customers. The calls are not authorized by RMU.

In the reported instances, customers are told they are behind on their electric bill and must make a payment immediately to the caller or face disconnection of their electric service.

RMU is urging customers not to respond to these fake calls. Customers who have received such calls can report them to the Attorney General Office’s Consumer Fraud Hotline at 1-800-386-5438 or the RMU Customer Service office at 815-562-4155.

RMU wants to warn customers to be aware of these calls and suggests the following tips if such a call is received:

• Never reveal your credit card and/or bank information to anyone unless you are certain the contact is legitimate. Know who you are dealing with.
• If the caller insists you complete a transaction, hang up immediately. RMU representatives do not conduct business in this manner.

Rochelle Municipal Utilities announces the closure of South Main Street from Veteran’s Parkway to Steam Plant road beginning Tuesday March 15th. The closure is expected to last 1-2 weeks for the replacement of sanitary sewer in the area.

Residents and motorist are reminded to pay special attention to the advance warning signage, posted detour routes, road closed barricades and other temporary traffic control devices within the work zone.

A boil order has been issued for the 300 & 400 blocks of South 3rd Street until further notice.

Phase 1 of the electrical system infrastructure upgrade is currently in progress. Some areas will receive new wires, either overhead or underground and others will receive utility pole replacements.

Rochelle Municipal Utilities wants the community to be aware that there will be RMU utility workers and contract workers in the residential neighborhoods, mostly Monday through Friday during the hours of 7:00 am through 5:00 pm. However, some Saturday work may also take place. Currently, work is being done in the residential area west of N 7th St in the north part of town.

Please remind children to stay away from the equipment. Residents should also be aware that RMU workers may be on their property marking the placement of underground infrastructure and upgrading the system. Residents are asked to please leave the flag markers in their yard until the work is completed. Residents will be able to identify the workers by the RMU name on their trucks and uniforms.

If anyone has any questions or concerns, they can contact the RMU Customer Service Department at 815-562-4155.

Hydrant Flushing Continues

Thursday, 3 March 2016

Weather permitting, Rochelle Municipal Utilities will begin their annual hydrant flushing project in early March. The fire hydrants are opened and allowed to run in an effort to circulate water in the underground water mains. It will take approximately three weeks to complete the entire system. RMU Water Operators will be flushing the hydrants on Monday through Friday each week from 7:00 a.m. until 3:30 p.m.

RMU reminds water service customers that they may experience some discoloration in the water supply for a short period of time following the work. We advise customers to open cold water faucets for several minutes until the water becomes clear to insure all of the discoloration has been removed. Customers are reminded not to launder clothing in water that has been discolored, since the clothing may become stained.

If you have any questions, please contact RMU Customer Service at 815-562-4155.

  pdf  May 6, 2016 (219 KB) -- Yellow areas are complete and blue are to be done.

In light of recent news stories regarding the drinking water crisis in Flint, Michigan, Rochelle Municipal Utilities takes this opportunity to reassure customers of our consistent efforts to keep local drinking water safe.

Rochelle Municipal Utilities has worked to protect consumers against lead in drinking water for many years. Lead is a common, naturally occurring metal found throughout the environment. Lead enters drinking water primarily as a result of corrosion or the wearing away of materials in the service lines and home plumbing. RMU adds water treatment chemicals to prevent corrosion of the water system piping.

In 1991, the EPA published the Lead and Copper Rule. This rule requires that all public drinking water systems regularly test a sample of high-risk homes for lead at the tap. RMU routinely tests for lead and copper in the water at random locations. In addition to the random testing, RMU is initiating additional testing to ensure the water is not corrosive and chemical additives are not creating lead in the water.

RMU publishes an annual water quality report to provide citizens with important information about the drinking water and the efforts made by the water system to provide safe drinking water. The report can be found on RMU’s website at www.rmu.com or at the RMU Customer Service Department at 333 Lincoln Highway in Rochelle.

Citizens can reduce the possibility of lead in water at the tap by flushing water that has been sitting for several hours for 30 seconds to 2 minutes before using water for drinking or cooking. Additional information about lead can be obtained by calling the EPA Safe Drinking Water Hotline at 1-800-426-4791 or from the EPA website http://www.epa.gov/safewater/lead.

If you have any questions, please call Adam Lanning, Water Superintendent at 815-562-4155.

The Rochelle Water Department will be repairing a main break in the 200 Block of South 11th Street on Thursday February 25th.
Water may be turned off to make the repair. Affected residents are being notified by a flier on their door.

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